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Submitting a debt notice to the register significantly increases the likelihood of invoice collection. Infopank’s debt register recovers more than 50% of problematic invoices.

How to use it?

1
Upload the debt in Infopank or Äripäev PRO environments
You can add B2B claims that are more than 30 days overdue.
2
Once the debt is uploaded, a demand letter is sent to the debtor
Infopank’s debt handler verifies that the details of the debt and the attached documents comply with the requirements.
3
We’ll recover your money!
If the debt is not paid within 7 days, the claim is made public in the register and becomes visible in Äripäev and Infopank, which also affects the debtor’s credit rating.

Why is it worth adding debts to the Infopank debt register?

  • No fee for adding a debt
  • The likelihood of invoice collection increases significantly
  • 40% of debtors pay the invoice within 7 days, avoiding public disclosure
  • The sooner you address a problematic invoice, the higher the likelihood of collection
  • By adding the debt to the register, you warn other businesses about malicious debtors

How to add a debt claim?

Check if:

  • At least 30 days have passed since the payment due date
  • You have sent a reminder(s) to the client
  • The debt is not disputed
  • Supporting documents are available

If the conditions are met, then:

  • Find the indebted company using Infopank's search
  • Click the "add debt" button
  • Fill out the form and don't forget to attach the supporting document (invoice, contract)
  • Click the "send" button
  • You will receive a confirmation email

NB! If the company pays the invoice after the demand letter has been sent, be sure to notify us immediately at [email protected]. This will prevent any unjust harm to the debtor. As good practice, the debt is marked as resolved in the register within 3 working days after payment.

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Have additional questions? We are happy to help!

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